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How Magento FAQ extension for Magento 1 and Magento 2 works

Magento FAQ extension

FAQ or frequently asked questions is an important part of any web store that allows questions to be asked and answered in public. It can be said that FAQ is a living document and it should be updated frequently. When a question is asked over and over again by different customers, it should be added to FAQ part. You also need to make sure that your answers are clear and reflect the personality of your business and brand. Some suggestions for your FAQ part are making payments, shipping, and returns. You can add other things that related to the industry you belong to. FAQ can not only answer questions about common issues with products and services but also reduce a lot of time and workforce for the support department when customers can find the answer for themselves without creating tickets.

Here is the list of advantages FAQ part can bring to your business:

  • Saving time
  • Building a favorable relationship with customers
  • Identifying you as an expert
  • Improving website navigation
  • Improving search engine listings
  • Turning negatives into positives
  • Highlighting key information
  • Analyzing your site

Do you feel excited after going through those benefits? I give you a suggestion to create a perfect FAQ page for your site: Magento FAQ extension. You just need to buy one time but you will get 2 versions for Magento 1 and Magento 2. This video will show you how it works:

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